Live agent help checking your refund or credit eligibility and processing the cancellation.
Need to cancel an upcoming flight? Our agents help you understand what you're entitled to — a refund, a travel credit, or neither — based on your specific fare and airline, then process the cancellation request for you.
Under U.S. Department of Transportation rules, airlines operating in the U.S. must generally allow a full refund with no penalty if you cancel within 24 hours of booking, provided the reservation was made at least 7 days before the scheduled departure. This applies regardless of fare type in most cases. Outside that 24-hour window, refund eligibility depends on the fare rules of your ticket.
Have your confirmation number and travel dates handy.
Your agent confirms whether a refund or credit applies.
You'll know the outcome before anything is submitted.
Confirmation is sent once the request is completed.
Not always — it depends on the fare type and how much time has passed since booking. Your agent will confirm what applies to your ticket.
A cancellation ends the booking (with a possible refund or credit); a change keeps the booking but moves it to a new date/flight. See our Flight Changes page if that's what you need.
If eligible, refunds are typically processed by the airline within their standard timeframe, which your agent can confirm at the time of cancellation.